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Customer Support
"Designed for Your Peace of Mind"
Customer Support is dedicated to helping customers succeed and get the most value out of your CRM solution.
To meet the business needs of all companies, our customer support staff are all product certified, have access to advanced Web tools, best practices, and administrative knowledge to support your staff.
Before you call customer support, please ensure you have the following information to hand:
- Detailed description of the issue
- Steps taken so far to resolve the issue yourselves
- Screen prints
- Technical Platform / Environment Version
- CRM Application Version
Priority level :
- 1. System down
- 2. System function is causing an inconvenience
- 3. Problem is not causing a significant inconvenience.
"Designed For Your Peace of Mind"
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