What do we do?

ConsultCRM provides companies with integrated customer relationship management using Microsoft Dynamics CRM to enable clients to achieve their goals across the sales, marketing and service divisions in their business. This includes a range of consulting services and specific add-on product offerings that enhance the Microsoft CRM solution.

Who do we work with?

ConsultCRM is the trusted Microsoft CRM partner for multi-£bn organisations, small consulting firms, large and small manufacturing firms, medium size technology companies and a host of finance and professional service organisations.

Learn more about the depth and variety in our client implementations.

What do we offer?

·         Consulting services available as a full project implementation or ad-hoc assistance covering software installation, configuration,  data migration,  upgrades, training and support for Microsoft Dynamics CRM

·         A range of our own developed add-on products for Microsoft CRM such as Strategic Account Planning modules, SLA monitors and Audit Tools

·         Specific skills around SharePoint integration and business intelligence reporting

·         Very strong system integration skills and experience for any type of transaction, accounting, finance system

·         Early stage CRM planning and advice, pilot projects, QuickStart deployments or fully managed CRM project delivery plus ongoing support

·         Tailored training services for anyone with Microsoft Dynamics CRM seeking refresher training, or a better understanding of the system they have installed.

Our value to you:

ConsultCRM has built an outstanding reputation built on our proven business expertise, delivering your success.

Proven – We have over 180 successful Microsoft Dynamics CRM client implementations ranging from simple to highly complex; small business to multi-national deployments. We specialise exclusively in Dynamics CRM so every ounce of our effort and thinking is designed to help clients make the most of their investment in this solution.

Business Expertise – You benefit from our deep knowledge and we can share our best practice experience in many sectors. Our roots are in consulting and business process analysis, so we always look at your need from a business perspective first, and the technology follows. Our highly qualified staff have been carefully recruited for their balance of business skills and technical competence.

Delivering – Our deep CRM knowledge and system integration skills ensure that the system is delivered in a way that works the way you work, providing staff with a system that is easy to use, and management with meaningful insight and reports.

Success – We have many success stories and an extremely loyal customer base because our clients value the trusted partner relationship we develop. This helps us to work with you in the long term ensuring the solution continues to evolve as you evolve, and this is the key to your success.

What makes us different?

We didn't start life as software resellers trying to "shift boxes". Our roots are in business consulting, system implementation and integration and you will experience that from your first interaction with us

The background of our consultants and project managers is with large enterprises as well as smaller businesses

This experience combined with deep product knowledge means clients benefit from a trusted partner who really understands business AND can implement an effective CRM solution.

We have strong integration expertise between CRM systems and back-office ERP, accounting, order processing and telephony systems.

Our team offers over 100 cumulative years knowledge in the CRM arena

Microsoft Relationship

ConsultCRM is a Tier One Strategic Microsoft Partner

"Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities. They need to trust in someone that can act as an expert adviser for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies. As a Microsoft Gold partner, ConsultCRM can offer its customers the reassurance of a truly professional organisation with the backing of Microsoft's resources." Jonathon Hughes, Director of the Microsoft Business Solutions Partner Group

Achieving the Microsoft Dynamics competency through Microsoft CRM differentiates partner expertise and demonstrates ConsultCRM are actively and successfully engaged with Microsoft CRM”. David Brown, Global CRM Partner Manager: “